Your privacy is important to us
Market and survey research serves an important function in helping to promote the flow of information in open societies. Through survey research, businesses, political organizations and governments learn from large representative samples of people. As a survey participant, your opinions help companies develop new products, make existing ones better, and improve customer service. Political organizations and governments also rely on survey research to advance laws and policies that the public wants or needs.
When you participate in research conducted by our firm, you can be assured that we will protect your privacy.
- We will not make your personal information available to anyone without your knowledge and explicit consent unless it is for research purposes only or if required by law (as described in this policy). This includes your name, address, phone number and e-mail address.
- We will never try to sell you anything and we will never sell your name to anyone. That is not our business. We are not telemarketers or direct marketers. We are market researchers interested only in your opinions.
- Occasionally, we may re-contact you to validate your responses. We will never misrepresent ourselves or what we are doing.
- Your decisions about participating in a study, responding to specific questions, or discontinuing participation will be respected without question.
We have developed rigorous privacy standards that are set out in our Privacy Policy. Vision Africa is a Corporate member of the Southern African Market Research Association (SAMRA) and its Senior management are individual members of the European Society for Opinion and Marketing Research (ESOMAR). These organizations set industry standards to which member companies must adhere, and which also protect your privacy. SAMRA subscribes to the ICC/ESOMAR Code on Market and Social Research and as such Vision Africa conducts itself according to the same Code of Conduct.
This Privacy Policy applies to Vision Africa Research Services Holdings (Pty) Ltd and any and all of its subsidiaries and branches throughout Africa.
If you have any privacy questions or concerns, please contact our Privacy Officer via e-mail at privacy@vision-africa.com or by mail at P.O. Box 90700, Klein Windhoek, Windhoek, Namibia.
