Career Opportunities
Position: Account Executive
Title
Account Executive (formerly Customer Service Manager)
Purpose
The Account Executive is responsible for building excellent business relations with existing clients, thereby ensuring client satisfaction with our services, and retaining the customer for future business. The Account Executive will help our clients to better understand the full potential of our products and services and act as liaison between the client and the business for the services being used.
The Account Executive is also required to develop business relationships with new clients by identifying and visiting such clients and offering products and services to them that will meet their needs.
The Account Executive will through his / her interaction with clients identify the need for and develop new products and services. The Account Executive will also collaborate with different team members to improve customer support and enhance customer satisfaction.
Main Duties
Act as the liaison between customers and the business by:
- Maintaining relationships with existing customers
- Gaining new clients
- Gaining new business from existing and new clients to meet sales targets
- Identifying new business opportunities for Vision Africa and recommending solutions to prospective customers
- Creating successful promotional activities and strategies
Plan research projects in term of:
- Project design including
- Methodology
- sample sizes
- sample methods, and
- measurement instrument design
- Field work planning
- Field budget planning
- Project design including
Data analyses with the assistance of the Data Analyst and Country Manager
Report writing with assistance of the Country Manager
Reporting lines
Report to Country Director
Works with Operations Manager to update clients on project progress
Qualification
- Tertiary qualification (degree or diploma) in a relevant field with research related subjects.
- A Degree in Sociology, Consumer/Industrial Psychology, Economics, Statistics, Business Management with some project management, business development, or sales management experience. A Postgraduate Degree in a relevant field will be an added advantage.
Experience
- At least 1-3 years of experience that is directly related to project management
- Experience gained on the job on project management including budgeting and fieldwork management
- Knowledge of research methodology, principles and procedures
Skills
- Excellent understanding of the market research and business environment
- Excellent organisational and time management skills
- Excellent interpersonal skills to liaise with colleagues and fieldwork employees
- Strong communication skills in written and oral disciplines
- Excellent planning skills
- Able to multi task
- Have excellent problem solving skills
- Willing to work to achieve agreed objectives
- Good numerical skills
- Aim to obtain commercial, financial and contractual acumen
- Good working knowledge of software packages MS Word, Excel, PowerPoint
- Knowledge and practical application of SAMRA Code of Conduct
Competencies and Personal Attributes
- Be capable of performing under pressure
- A positive attitude
- Be a team player
- Excellent people-management skills
- Flexible
- Attention to detail
- Be reliable
- Trustworthy
- Self-driven
- Assertive
- Friendly
- Patient
Requirements
- Namibian citizen or Namibian permanent resident
- Drivers license
Daily
- Meet with existing clients on a regular basis to understand clients' needs and improving relationships
- Acquiring more clients through prospecting and canvassing
- Developing and submitting research proposals to new and existing clients
- Responding to request for quotations
- Monitor projects to ensure project is delivered on time and within budget by reviewing and approving timesheets and project expenses submitted on projects
Weekly
- Receive and review weekly project updates and investigate irregularities
- Submit project reports to clients
- Submit weekly client call program report
- Ensure proper filing of all project related communication
- Ensure proper filing of all customers related communication
Monthly
- Ensure the timely reporting of all customer activities.
Ad-hoc
- Negotiating the terms and conditions of a commissioned project.
- Maintain a safe and secure working environment
- Assist with the design, implementation and adherence to office policies and procedures
- Manage internal staff relations
- Assist with project related logistical arrangements
- Ensure security and confidentiality of financial data
- Ensure proper filing of customer and project records
How to Apply
Kindly submit your updated CV to .
Only shortlisted candidates will be contacted.
Deadline for Applications: 31 July 2025.
Position: Research Executive
Title
Research Executive
Purpose
The Research Executive assists the Client Services Manager in maintaining and growing business relationships with current clients by efficiently managing research projects conducted by Vision Africa. The Research Executive will support the Client Services Manager in helping clients to better understand the full potential of our products and services and act as liaison between the client and the business in the absence of the Client Services Manager.
The Research Executive will collaborate with different team members to manage projects and in so doing improve customer support and enhance customer satisfaction.
Main Duties
- Plan research projects in term of:
- Project design including
- Methodology
- sample sizes
- sample methods, and
- measurement instrument design
- Field work planning
- Field budget planning
- Project design including
- Data analyses, report writing and development of presentations with the assistance of the Client Services Manager
- Assist with desktop research, development of measurement instruments (questionnaires or discussion guides) with the assistance of the Client Services Manager
- Act as the liaison between customers and the business by addressing customer queries and updating customers on project progress I the absence of the Client Services Manager
Reporting lines
- Report directly to Client Services Manager with indirect reporting to Country Manager (in the absence of the Client Services Manager)
- Works with the Operations Manager to update clients on project progress
Qualification
- A Grade 12 certificate with 3 years project management, business development, or sales management experience; or
- A Degree in Sociology, Consumer/Industrial Psychology, Economics, Statistics, Business Management with some project management, business development, or sales management experience. A Postgraduate Degree in a relevant field will be an added advantage.
Experience
- Experience gained on the job on project management including budgeting and fieldwork management
- Knowledge of research methodology, principles and procedures
Skills
- Excellent understanding of the market research and business environment
- Excellent organisational and time management skills
- Excellent interpersonal skills to liaise with colleagues and fieldwork employees
- Strong communication skills in written and oral disciplines
- Excellent planning skills
- Able to multitask
- Have excellent problem solving skills
- Willing to work to achieve agreed objectives
- Good numerical skills
- Aim to obtain commercial, financial and contractual acumen
- Good working knowledge of software packages MS Word, Excel, PowerPoint
Competencies and Personal Attributes
- Be capable of performing under pressure
- A positive attitude
- Be a team player
- Excellent people-management skills
- Flexible
- Attention to detail
- Be reliable
- Trustworthy
- Self-driven
- Assertive
- Friendly
- Patient
Requirements
- Namibian citizen or Namibian permanent resident
- Drivers license
Daily
- Manage and monitor projects by review project progress against fieldwork schedules and budgets to ensure projects are completed on time and within budget
- Report to Client Services Manager on project progress and issues
- Interact with existing and potential customers
- Assist Client Services Manager in compiling and reviewing research proposals for clients based on requests received
- Handle customer inquiries and complaints
- Capture timesheets
Weekly
- Submit weekly reports on projects to Client Services Manager
- Submit weekly reports on projects to customers in the absence of Client Services Manager
- Review project budgets and field schedule.
Monthly
- Develop and submit timely reports on all project activities
Quarterly
- Prepare for performance management review
Ad-hoc
- Assists with projects by conducting analysis of data collected (qualitative & quantitative), designs data collection tools (questionnaire, scenario script, discussion guides), and develops and presents reports for clients
- Conducts moderation of in-depth interviews and focus group discussions
- Contribute to general business planning
- Maintain a safe and secure working environment
- Ensure confidentiality and reliability of corporate data, proprietary information, and intellectual property
How to Apply
Kindly submit your updated CV to .
Only shortlisted candidates will be contacted.
Deadline for Applications: 31 July 2025.
Career Opportunities
Position: Account Executive
Title
Account Executive (formerly Customer Service Manager)
Purpose
The Account Executive is responsible for building excellent business relations with existing clients, thereby ensuring client satisfaction with our services, and retaining the customer for future business. The Account Executive will help our clients to better understand the full potential of our products and services and act as liaison between the client and the business for the services being used.
The Account Executive is also required to develop business relationships with new clients by identifying and visiting such clients and offering products and services to them that will meet their needs.
The Account Executive will through his / her interaction with clients identify the need for and develop new products and services. The Account Executive will also collaborate with different team members to improve customer support and enhance customer satisfaction.
Main Duties
Act as the liaison between customers and the business by:
- Maintaining relationships with existing customers
- Gaining new clients
- Gaining new business from existing and new clients to meet sales targets
- Identifying new business opportunities for Vision Africa and recommending solutions to prospective customers
- Creating successful promotional activities and strategies
Plan research projects in term of:
- Project design including
- Methodology
- sample sizes
- sample methods, and
- measurement instrument design
- Field work planning
- Field budget planning
- Project design including
Data analyses with the assistance of the Data Analyst and Country Manager
Report writing with assistance of the Country Manager
Reporting lines
Report to Country Director
Works with Operations Manager to update clients on project progress
Qualification
- Tertiary qualification (degree or diploma) in a relevant field with research related subjects.
- A Degree in Sociology, Consumer/Industrial Psychology, Economics, Statistics, Business Management with some project management, business development, or sales management experience. A Postgraduate Degree in a relevant field will be an added advantage.
Experience
- At least 1-3 years of experience that is directly related to project management
- Experience gained on the job on project management including budgeting and fieldwork management
- Knowledge of research methodology, principles and procedures
Skills
- Excellent understanding of the market research and business environment
- Excellent organisational and time management skills
- Excellent interpersonal skills to liaise with colleagues and fieldwork employees
- Strong communication skills in written and oral disciplines
- Excellent planning skills
- Able to multi task
- Have excellent problem solving skills
- Willing to work to achieve agreed objectives
- Good numerical skills
- Aim to obtain commercial, financial and contractual acumen
- Good working knowledge of software packages MS Word, Excel, PowerPoint
- Knowledge and practical application of SAMRA Code of Conduct
Competencies and Personal Attributes
- Be capable of performing under pressure
- A positive attitude
- Be a team player
- Excellent people-management skills
- Flexible
- Attention to detail
- Be reliable
- Trustworthy
- Self-driven
- Assertive
- Friendly
- Patient
Requirements
- Namibian citizen or Namibian permanent resident
- Drivers license
Daily
- Meet with existing clients on a regular basis to understand clients' needs and improving relationships
- Acquiring more clients through prospecting and canvassing
- Developing and submitting research proposals to new and existing clients
- Responding to request for quotations
- Monitor projects to ensure project is delivered on time and within budget by reviewing and approving timesheets and project expenses submitted on projects
Weekly
- Receive and review weekly project updates and investigate irregularities
- Submit project reports to clients
- Submit weekly client call program report
- Ensure proper filing of all project related communication
- Ensure proper filing of all customers related communication
Monthly
- Ensure the timely reporting of all customer activities.
Ad-hoc
- Negotiating the terms and conditions of a commissioned project.
- Maintain a safe and secure working environment
- Assist with the design, implementation and adherence to office policies and procedures
- Manage internal staff relations
- Assist with project related logistical arrangements
- Ensure security and confidentiality of financial data
- Ensure proper filing of customer and project records
How to Apply
Kindly submit your updated CV to .
Only shortlisted candidates will be contacted.
Deadline for Applications: 31 July 2025.
Position: Research Executive
Title
Research Executive
Purpose
The Research Executive assists the Client Services Manager in maintaining and growing business relationships with current clients by efficiently managing research projects conducted by Vision Africa. The Research Executive will support the Client Services Manager in helping clients to better understand the full potential of our products and services and act as liaison between the client and the business in the absence of the Client Services Manager.
The Research Executive will collaborate with different team members to manage projects and in so doing improve customer support and enhance customer satisfaction.
Main Duties
- Plan research projects in term of:
- Project design including
- Methodology
- sample sizes
- sample methods, and
- measurement instrument design
- Field work planning
- Field budget planning
- Project design including
- Data analyses, report writing and development of presentations with the assistance of the Client Services Manager
- Assist with desktop research, development of measurement instruments (questionnaires or discussion guides) with the assistance of the Client Services Manager
- Act as the liaison between customers and the business by addressing customer queries and updating customers on project progress I the absence of the Client Services Manager
Reporting lines
- Report directly to Client Services Manager with indirect reporting to Country Manager (in the absence of the Client Services Manager)
- Works with the Operations Manager to update clients on project progress
Qualification
- A Grade 12 certificate with 3 years project management, business development, or sales management experience; or
- A Degree in Sociology, Consumer/Industrial Psychology, Economics, Statistics, Business Management with some project management, business development, or sales management experience. A Postgraduate Degree in a relevant field will be an added advantage.
Experience
- Experience gained on the job on project management including budgeting and fieldwork management
- Knowledge of research methodology, principles and procedures
Skills
- Excellent understanding of the market research and business environment
- Excellent organisational and time management skills
- Excellent interpersonal skills to liaise with colleagues and fieldwork employees
- Strong communication skills in written and oral disciplines
- Excellent planning skills
- Able to multitask
- Have excellent problem solving skills
- Willing to work to achieve agreed objectives
- Good numerical skills
- Aim to obtain commercial, financial and contractual acumen
- Good working knowledge of software packages MS Word, Excel, PowerPoint
Competencies and Personal Attributes
- Be capable of performing under pressure
- A positive attitude
- Be a team player
- Excellent people-management skills
- Flexible
- Attention to detail
- Be reliable
- Trustworthy
- Self-driven
- Assertive
- Friendly
- Patient
Requirements
- Namibian citizen or Namibian permanent resident
- Drivers license
Daily
- Manage and monitor projects by review project progress against fieldwork schedules and budgets to ensure projects are completed on time and within budget
- Report to Client Services Manager on project progress and issues
- Interact with existing and potential customers
- Assist Client Services Manager in compiling and reviewing research proposals for clients based on requests received
- Handle customer inquiries and complaints
- Capture timesheets
Weekly
- Submit weekly reports on projects to Client Services Manager
- Submit weekly reports on projects to customers in the absence of Client Services Manager
- Review project budgets and field schedule.
Monthly
- Develop and submit timely reports on all project activities
Quarterly
- Prepare for performance management review
Ad-hoc
- Assists with projects by conducting analysis of data collected (qualitative & quantitative), designs data collection tools (questionnaire, scenario script, discussion guides), and develops and presents reports for clients
- Conducts moderation of in-depth interviews and focus group discussions
- Contribute to general business planning
- Maintain a safe and secure working environment
- Ensure confidentiality and reliability of corporate data, proprietary information, and intellectual property
How to Apply
Kindly submit your updated CV to .
Only shortlisted candidates will be contacted.
Deadline for Applications: 31 July 2025.
Career Opportunities
Position: Account Executive
Title
Account Executive (formerly Customer Service Manager)
Purpose
The Account Executive is responsible for building excellent business relations with existing clients, thereby ensuring client satisfaction with our services, and retaining the customer for future business. The Account Executive will help our clients to better understand the full potential of our products and services and act as liaison between the client and the business for the services being used.
The Account Executive is also required to develop business relationships with new clients by identifying and visiting such clients and offering products and services to them that will meet their needs.
The Account Executive will through his / her interaction with clients identify the need for and develop new products and services. The Account Executive will also collaborate with different team members to improve customer support and enhance customer satisfaction.
Main Duties
Act as the liaison between customers and the business by:
- Maintaining relationships with existing customers
- Gaining new clients
- Gaining new business from existing and new clients to meet sales targets
- Identifying new business opportunities for Vision Africa and recommending solutions to prospective customers
- Creating successful promotional activities and strategies
Plan research projects in term of:
- Project design including
- Methodology
- sample sizes
- sample methods, and
- measurement instrument design
- Field work planning
- Field budget planning
- Project design including
Data analyses with the assistance of the Data Analyst and Country Manager
Report writing with assistance of the Country Manager
Reporting lines
Report to Country Director
Works with Operations Manager to update clients on project progress
Qualification
- Tertiary qualification (degree or diploma) in a relevant field with research related subjects.
- A Degree in Sociology, Consumer/Industrial Psychology, Economics, Statistics, Business Management with some project management, business development, or sales management experience. A Postgraduate Degree in a relevant field will be an added advantage.
Experience
- At least 1-3 years of experience that is directly related to project management
- Experience gained on the job on project management including budgeting and fieldwork management
- Knowledge of research methodology, principles and procedures
Skills
- Excellent understanding of the market research and business environment
- Excellent organisational and time management skills
- Excellent interpersonal skills to liaise with colleagues and fieldwork employees
- Strong communication skills in written and oral disciplines
- Excellent planning skills
- Able to multi task
- Have excellent problem solving skills
- Willing to work to achieve agreed objectives
- Good numerical skills
- Aim to obtain commercial, financial and contractual acumen
- Good working knowledge of software packages MS Word, Excel, PowerPoint
- Knowledge and practical application of SAMRA Code of Conduct
Competencies and Personal Attributes
- Be capable of performing under pressure
- A positive attitude
- Be a team player
- Excellent people-management skills
- Flexible
- Attention to detail
- Be reliable
- Trustworthy
- Self-driven
- Assertive
- Friendly
- Patient
Requirements
- Namibian citizen or Namibian permanent resident
- Drivers license
Daily
- Meet with existing clients on a regular basis to understand clients' needs and improving relationships
- Acquiring more clients through prospecting and canvassing
- Developing and submitting research proposals to new and existing clients
- Responding to request for quotations
- Monitor projects to ensure project is delivered on time and within budget by reviewing and approving timesheets and project expenses submitted on projects
Weekly
- Receive and review weekly project updates and investigate irregularities
- Submit project reports to clients
- Submit weekly client call program report
- Ensure proper filing of all project related communication
- Ensure proper filing of all customers related communication
Monthly
- Ensure the timely reporting of all customer activities.
Ad-hoc
- Negotiating the terms and conditions of a commissioned project.
- Maintain a safe and secure working environment
- Assist with the design, implementation and adherence to office policies and procedures
- Manage internal staff relations
- Assist with project related logistical arrangements
- Ensure security and confidentiality of financial data
- Ensure proper filing of customer and project records
How to Apply
Kindly submit your updated CV to .
Only shortlisted candidates will be contacted.
Deadline for Applications: 31 July 2025.
Position: Research Executive
Title
Research Executive
Purpose
The Research Executive assists the Client Services Manager in maintaining and growing business relationships with current clients by efficiently managing research projects conducted by Vision Africa. The Research Executive will support the Client Services Manager in helping clients to better understand the full potential of our products and services and act as liaison between the client and the business in the absence of the Client Services Manager.
The Research Executive will collaborate with different team members to manage projects and in so doing improve customer support and enhance customer satisfaction.
Main Duties
- Plan research projects in term of:
- Project design including
- Methodology
- sample sizes
- sample methods, and
- measurement instrument design
- Field work planning
- Field budget planning
- Project design including
- Data analyses, report writing and development of presentations with the assistance of the Client Services Manager
- Assist with desktop research, development of measurement instruments (questionnaires or discussion guides) with the assistance of the Client Services Manager
- Act as the liaison between customers and the business by addressing customer queries and updating customers on project progress I the absence of the Client Services Manager
Reporting lines
- Report directly to Client Services Manager with indirect reporting to Country Manager (in the absence of the Client Services Manager)
- Works with the Operations Manager to update clients on project progress
Qualification
- A Grade 12 certificate with 3 years project management, business development, or sales management experience; or
- A Degree in Sociology, Consumer/Industrial Psychology, Economics, Statistics, Business Management with some project management, business development, or sales management experience. A Postgraduate Degree in a relevant field will be an added advantage.
Experience
- Experience gained on the job on project management including budgeting and fieldwork management
- Knowledge of research methodology, principles and procedures
Skills
- Excellent understanding of the market research and business environment
- Excellent organisational and time management skills
- Excellent interpersonal skills to liaise with colleagues and fieldwork employees
- Strong communication skills in written and oral disciplines
- Excellent planning skills
- Able to multitask
- Have excellent problem solving skills
- Willing to work to achieve agreed objectives
- Good numerical skills
- Aim to obtain commercial, financial and contractual acumen
- Good working knowledge of software packages MS Word, Excel, PowerPoint
Competencies and Personal Attributes
- Be capable of performing under pressure
- A positive attitude
- Be a team player
- Excellent people-management skills
- Flexible
- Attention to detail
- Be reliable
- Trustworthy
- Self-driven
- Assertive
- Friendly
- Patient
Requirements
- Namibian citizen or Namibian permanent resident
- Drivers license
Daily
- Manage and monitor projects by review project progress against fieldwork schedules and budgets to ensure projects are completed on time and within budget
- Report to Client Services Manager on project progress and issues
- Interact with existing and potential customers
- Assist Client Services Manager in compiling and reviewing research proposals for clients based on requests received
- Handle customer inquiries and complaints
- Capture timesheets
Weekly
- Submit weekly reports on projects to Client Services Manager
- Submit weekly reports on projects to customers in the absence of Client Services Manager
- Review project budgets and field schedule.
Monthly
- Develop and submit timely reports on all project activities
Quarterly
- Prepare for performance management review
Ad-hoc
- Assists with projects by conducting analysis of data collected (qualitative & quantitative), designs data collection tools (questionnaire, scenario script, discussion guides), and develops and presents reports for clients
- Conducts moderation of in-depth interviews and focus group discussions
- Contribute to general business planning
- Maintain a safe and secure working environment
- Ensure confidentiality and reliability of corporate data, proprietary information, and intellectual property
How to Apply
Kindly submit your updated CV to .
Only shortlisted candidates will be contacted.
Deadline for Applications: 31 July 2025.
